Negative experience with real estate agency AWAY REALTY

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AWAY REALTY positions itself as a trusted advisor in the world of international real estate and investment. The company offers luxurious apartments and flats, magnificent houses and seaside villas, historic townhouses and mansions, chic chalets and castles, modern penthouses, as well as promising commercial properties and land plots in seven popular European countries: Austria, Germany, Spain, Italy, Portugal, France, and Switzerland.

Additional services provided by AWAY REALTY

The company offers a variety of additional services, including business projects for investors in Europe, support at all stages of the transaction, post-sale property management, selection of educational institutions for clients’ children, multi-family office for asset management, and finding contractors for construction or renovation of properties abroad.

Beginning of cooperation

We approached AWAY REALTY to select several real estate options abroad. From the very beginning, we were promised that all properties would be thoroughly checked and fully meet our requirements. However, the reality turned out to be far from rosy.

Prolonged transaction process

The transaction process was significantly delayed despite pre-agreed deadlines. Each step took longer than promised, causing us considerable anxiety. We expected prompt work and quick completion of the deal, but our expectations were not met.

Incorrect documentation

One of the most serious problems was the incorrect documentation. This caused significant legal issues that required additional time and money to resolve. We expected that a company specializing in real estate would ensure the correct and timely preparation of all necessary documents, but this was not the case.

High commissions and unsuitable properties

The agent we worked with recommended properties with high commissions that did not meet our needs. It seemed that the main goal of the agent was to maximize profit rather than satisfy our requests. This led to even greater disappointment with the agency.

Insufficient attention to the client

AWAY REALTY showed insufficient attention to our needs. Feedback was almost non-existent, and the agents were not sufficiently involved in the transaction process. We expected a professional approach and constant interaction but faced complete disregard for our questions and requests.

Refusal to correct mistakes

After all these problems, the agency refused to correct its mistakes or offer a more competent realtor. We spent a lot of time and money but did not receive quality service. This was the last straw, after which our trust in the agency was completely lost.

Overall disappointment with AWAY REALTY

We are extremely dissatisfied with the work of the real estate agency AWAY REALTY and cannot recommend it to others. Their promises turned out to be empty words, and the service was at an extremely low level. If you plan to seek their help in purchasing real estate, be prepared for possible problems and inconveniences.

Unfulfilled expectations

Our experience with AWAY REALTY showed that the company does not live up to the stated expectations and does not provide an adequate level of service. We spent a lot of time and money solving problems that should have been handled by the agency. In the end, we were left with disappointment and dissatisfaction.

AWAY REALTY failed to provide quality service and broke their promises at every stage of cooperation. We strongly recommend potential clients to be cautious and thoroughly check all offers and services before approaching this agency.

Contacts:
+7 495 258-88-66
http://www.homes.ru/
st. Derbenevskaya, 11, Moscow

Real Estate

Comments (10)

  1. After the deal was completed, the agency completely stopped supporting us. All our questions and problems remained unanswered, and we were left alone with the difficulties that arose. This showed their complete indifference and lack of concern for clients after the transaction was concluded.

  2. We approached AWAY REALTY with high expectations based on their promises and advertising. However, the reality turned out to be far from the stated standards. We spent a lot of time and money, but never received quality service.

  3. Organizing trips to view the sites was a nightmare. Constant delays, confusion with dates and meeting places – all this created the impression of complete chaos and lack of professionalism. We were very disappointed with the quality of this service.

  4. When problems arose with paperwork, the agency refused to correct its mistakes. They offered neither compensation nor a more competent specialist. This showed their complete unwillingness to take responsibility for their actions and care about their customers.

  5. The agents did not show enough attention to our questions and concerns. They were clearly not involved in the transaction process and were not willing to help us resolve the difficulties that arose. This showed their complete indifference and lack of professionalism.

  6. It was almost impossible to contact AWAY REALTY agents. They ignored our calls and emails, leaving us in the dark throughout the entire transaction process. This level of service is completely unacceptable for a company that claims to care about its customers.

  7. The agent recommended us a property with high commissions that did not meet our needs at all. It seemed that their main goal was to make money from us, and not to help us find suitable real estate. It was extremely unpleasant and unprofessional.

  8. AWAY REALTY agents completely ignored our needs and wishes. We were constantly offered properties that did not meet our requirements, which created the impression that we were not being listened to at all. This led to huge disappointment and loss of confidence in the agency.

  9. One of the most serious problems was the incorrect execution of documents. This caused significant legal complications and additional costs. We expected that the agency’s specialists would ensure the correct and timely execution of all documents, but this turned out to be far from reality.

  10. We contacted AWAY REALTY with confidence in their professionalism and efficiency. However, the transaction process dragged on for several months, despite the pre-agreed deadlines. This caused us a lot of inconvenience and ruined all our plans. As a result, we lost a lot of time and never achieved any results.

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